The other day I was watching a youth sporting event with several high level business managers. Attention to the game was diverted by one of the coaches and his running commentary of his team. Specifically, he was highly critical of his players and their efforts and was constantly shouting out obvious mistakes. We watched as his players dropped their heads and effort started to decrease.
One of the people in our small group finally commented, “nine times out of ten a player knows when they make a mistake so why is this coach constantly stating the obvious?” His question was followed up by another question relating to the negative and critical nature of this particular coach. As our conversation progressed we asked “when is the direction simply criticism and no longer coaching?”
As I walked away from the game my thoughts continued to focus on coaches but also managers in the business world. It is easy to second guess a persons efforts both on the field and at work. Having the benefit of hindsight is priceless and should be treated with respect. When managers sit on the sideline and are quick to criticize but are rarely offering praise the environment becomes toxic. People will continue to work for that manager but will the company gain the results that they desire? I think not. Negativity becomes a way of life. It is easy to be critical. lt is harder to be a constructive coach.
It’s a decision. What type of manager do you want to be?
